NOTE: IF THE BAYIT CAM APP SHOWED A MESSAGE DIRECTING YOU TO THIS PAGE, YOUR CAMERA FIRMWARE MUST BE UPDATED.
Note: A Windows or MAC PC must be used to complete the firmware update, you cannot update the firmware using a mobile device.
Note: Please use the Google Chrome browser to download the firmware files and complete this update.
First you need to download the correct firmware update file for your camera, select your camera model and BN from the list below, the update file will begin to download automatically.
Before you begin, make sure your computer and Bayit Cam are both connected to the same network and that the camera is plugged in.
A. On the mobile device that you use to view your camera, Launch the Bayit Cam app.
A. Under each camera UID shown on the “Lan Search” page, there is an IP address, copy the IP address into the browser on your PC or Mac computer, add :81 after the IP address and hit the enter key.
Click System Settings>System Maintenance>System upgrade>Choose file (This is the Update file you downloaded when beginning the update process, please find it on your computer and select it)>Select Ok. There will be a notification “System will begin to upgrade”. Click “Yes” to begin the upgrade.
You will need to DELETE the camera from the Bayit Cam app, to do so select the 3 Small dots on the top right of the camera preview screen, then select the settings cog, and select “Remove this device” and select “YES”
Open a Support Ticket